Orders can be canceled at any time before the product has been shipped or entered production. If your cancellation request is processed successfully, you will receive a full refund credited back to your original payment method. Please note that once an order has been shipped, it can no longer be canceled.
We Accept Return Requests Within 15 Days Of Delivery For Items That Meet One Of The Following Conditions:
- Manufacturing Defects
- Damage Occurred During Transit
- Non-Defective Items Returned In Unused And Original Condition
Returned Items Must Be Unused, Undamaged, And Include Original Packaging And All Accessories.
For Approved Returns:
- Defective Or Transit-Damaged Items Are Eligible For A Replacement Or Refund, And Return Shipping May Be Covered By Us.
- Non-Defective Returns Are Accepted At The Customer’s Responsibility. Shipping And Handling Fees Are Non-Refundable.
Items That Do Not Meet The Original Condition Requirements May Be Refused Or Subject To Reasonable Restocking Fees Or Depreciation Deductions.
Items Purchased At A Significant Discount, Or Clearly Marked As Final Sale, Are Not Eligible For Return Or Exchange.
All Returns Must Be Approved In Advance. Unauthorized Returns May Be Refused Or Returned To The Sender At The Customer’s Expense.
Product Damage: No Refunds Or Exchanges Will Be Issued For Damage Caused By Misuse, Modifications, Or Improper Handling.
Delivery Acceptance: Delivery Confirmation Via Tracking History Shall Constitute Conclusive Proof Of Acceptance Regarding The Product's Condition. Subsequent Disputes Will Not Be Entertained.
Address Errors: The Customer Bears Full Financial Responsibility For All Costs Associated With Returns Or Redelivery Due To Incorrect Shipping Information Provided.
International Orders: We Are Not Liable Or Responsible For Customs Delays, Import/Export Disputes, Or Any Post-Dispatch Transit-Related Issues.
- Refund Requests Must Be Submitted Within The Applicable Return Period.
- Approved Refunds Will Be Processed Within 5 Business Days After Inspection.
- All Refunds Are Strictly Issued To The Original Payment Method.
We Do Not Accept Returns Or Refunds For:
- Damage Caused By Misuse, Modification, Or Improper Care
- Normal Wear And Tear
- Issues Resulting From Incorrect Shipping Information Provided By The Customer
Customers Are Solely Responsible For Any Customs Duties, Taxes, Or Clearance Issues Related To Their Orders.
Placing An Order Constitutes Full Acceptance Of This Policy.
We Reserve The Right To Interpret And Update This Policy At Any Time.
Customer Support
📧 contact@angelkissbag.com
