This Privacy Policy explains how personal information is collected, used, disclosed, retained, and otherwise processed in connection with https://angelkissbag.us (the “Site”).

The Site operates under the “Angel Kiss” brand. The company responsible for operating the Site and processing personal information is identified in Section 14 of this Privacy Policy. References to “Angel Kiss,” “we,” “us,” or “our” mean that company.

This Privacy Policy applies primarily to customers and visitors in the United States and Canada. Additional rights or requirements may apply depending on your location and applicable law.

1. Personal Information We Collect

The personal information we collect depends on how you interact with the Site and may include the following.

Information You Provide

We may collect information that you provide directly, including:

• Contact and account information, such as your name, email address, telephone number, billing address, shipping address, login details, saved addresses, preferences, and order history
  
• Order and transaction information, such as products ordered, order details, payment status, shipping information, returns, refunds, replacements, and related records
  
• Customer-service information, such as messages, photographs, videos, documents, and other information submitted in connection with an inquiry, return, warranty request, delivery issue, complaint, or dispute
  
• Marketing preferences
  
• Reviews, comments, feedback, and other information you voluntarily submit through the Site or through communications with us
  

Information Collected Automatically

When you use the Site, certain technical and usage information may be collected automatically, including:

• IP address
  
• Browser and device information
  
• Operating-system information
  
• Pages viewed
  
• Product, search, cart, and checkout activity
  
• Referring pages or websites
  
• Approximate location information derived from IP address
  
• Cookie and similar technology identifiers
  
• Information about how you interact with the Site
  

Information Received From Other Sources

We may receive information from Shopify and from service providers that support:

• Website operation
  
• Checkout and transaction processing
  
• Fraud prevention and security
  
• Order fulfilment
  
• Shipping and tracking
  
• Customer support
  
• Analytics
  
• Marketing and advertising
  
• Reviews and communications
  
• Related business services
  

Providing personal information is generally voluntary. However, certain information is required to place or fulfil an order, create an account, receive customer service, exercise an applicable privacy right, or complete another requested service.

If required information is not provided, we may be unable to complete the relevant transaction or request.

Please do not send complete payment-card details, card security codes, account passwords, government identification numbers, health information, or other sensitive information through ordinary email, social media, or customer-service messages unless we specifically request the information through an appropriate secure method.

2. How We Use Personal Information

We may use personal information to:

• Provide, operate, maintain, and improve the Site and its related functions
  
• Create and manage customer accounts
  
• Process, verify, fulfil, and manage orders
  
• Arrange payment processing
  
• Provide shipping and tracking information
  
• Process returns, refunds, replacements, warranty requests, and customer-service requests
  
• Communicate about orders, payments, delivery, accounts, security, policies, and services
  
• Send marketing communications where permitted
  
• Manage marketing, cookie, and communication preferences
  
• Understand how the Site is used
  
• Improve products, services, website performance, and customer experience
  
• Measure marketing and advertising effectiveness
  
• Identify, investigate, and prevent fraud, misuse, security risks, unauthorized transactions, and unlawful activity
  
• Maintain business, financial, customer-service, and transaction records
  
• Comply with applicable laws, legal requests, tax requirements, accounting requirements, and regulatory obligations
  
• Enforce our Terms of Service and other policies
  
• Establish, exercise, or defend legal rights and claims
  
• Protect customers, the Site, our business, service providers, and other parties
  

We may also use personal information for related purposes disclosed when the information is collected, or for other purposes with consent where required by applicable law.

3. Shopify, Payment Services and Other Service Providers

The Site operates on the Shopify platform.

Shopify and other service providers may process personal information where reasonably necessary to provide:

• Website hosting and operation
  
• Checkout functions
  
• Order administration
  
• Payment processing
  
• Fraud prevention
  
• Security services
  
• Customer support
  
• Shipping and tracking
  
• Analytics
  
• Marketing and advertising
  
• Review services
  
• Communications
  
• Related business functions
  

Information submitted during checkout is processed by Shopify and the relevant payment service providers.

We generally receive only the transaction and payment-status information reasonably necessary to manage an order, confirm payment status, process an approved refund, prevent fraud, or address a transaction issue.

Service providers may process personal information on our behalf, according to our instructions, or for their own independently determined purposes, depending on the nature of the service and applicable law.

Where a provider independently determines how and why it processes personal information, its own privacy notice may also apply.

4. Cookies, Analytics and Advertising

The Site and its service providers may use cookies, pixels, tags, local storage, and similar technologies to:

• Provide essential website functions
  
• Maintain shopping carts and checkout sessions
  
• Remember customer preferences
  
• Support account and security functions
  
• Understand Site use
  
• Improve products and services
  
• Measure website and marketing performance
  
• Support advertising and audience measurement
  
• Help prevent fraud and misuse
  

Depending on your location and applicable law, you may be able to manage certain non-essential cookies, analytics technologies, advertising preferences, or data-sharing choices through:

• Controls made available on the Site
  
• Your browser settings
  
• Your device settings
  
• Other methods provided by the relevant service
  

Where required by applicable law, we will provide an available method to exercise applicable advertising, targeted-advertising, sale, sharing, or cookie choices.

Disabling certain cookies or similar technologies may affect how parts of the Site operate.

5. How We Disclose Personal Information

We may disclose personal information where reasonably necessary:

• To Shopify and service providers that support the Site, checkout, orders, payments, shipping, tracking, customer service, analytics, marketing, advertising, reviews, communications, fraud prevention, security, and related operations
  
• To banks, card issuers, payment networks, and payment-service providers involved in a transaction
  
• To logistics providers, carriers, customs agents, and other parties involved in delivering an order
  
• To professional advisers, such as accountants, auditors, insurers, consultants, and legal advisers
  
• To prevent, detect, investigate, or address fraud, security incidents, unlawful activity, unauthorized transactions, misuse, or violations of our policies
  
• To protect customers, our business, service providers, or other persons
  
• To comply with applicable law, lawful government requests, regulatory requirements, court orders, subpoenas, or legal proceedings
  
• In connection with a merger, acquisition, financing, restructuring, sale, transfer, or other business transaction, subject to applicable legal requirements
  
• At your direction or with your consent
  
• As otherwise permitted or required by applicable law
  

We may also disclose aggregated, statistical, or de-identified information where permitted by law.

The categories and amount of information disclosed will depend on the purpose, service involved, and applicable legal requirements.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

The applicable retention period may depend on:

• The type and sensitivity of the information
  
• The customer relationship
  
• Order fulfilment and customer-service needs
  
• Returns, refunds, warranty, and delivery matters
  
• Fraud-prevention and security needs
  
• Tax, accounting, and business-record requirements
  
• Contractual and legal obligations
  
• Whether a complaint, dispute, investigation, chargeback, or legal claim remains unresolved
  
• Technical and system limitations
  

When personal information is no longer reasonably required, it may be deleted, anonymized, aggregated, or otherwise disposed of, subject to applicable law and technical limitations.

7. International Processing

The company responsible for operating the Site and processing personal information is incorporated in Hong Kong and primarily serves customers in the United States and Canada.

Personal information may be processed in:

• Hong Kong
  
• The United States
  
• Canada
  
• Other locations where Shopify or our service providers operate
  

Privacy and data-protection laws in those locations may differ from the laws in your state, province, territory, or country.

Where required by applicable law, we use reasonable contractual, organizational, technical, or other lawful measures in connection with international or cross-border processing.

8. Information Security

We use reasonable administrative, organizational, technical, and physical safeguards appropriate to the nature of the personal information and the related risks.

These measures may include access controls, authentication procedures, system-security measures, fraud monitoring, service-provider controls, and internal handling procedures.

However, no method of internet transmission, electronic storage, or information security can be guaranteed to be completely secure.

Customers are responsible for protecting their account credentials and should notify us promptly if they reasonably suspect unauthorized account access or misuse.

Where applicable law requires notification of a qualifying personal-information incident, the matter will be assessed and handled according to the applicable legal requirements.

9. Privacy Choices and Requests

Depending on your location and applicable law, you may have the right to request:

• Access to certain personal information
  
• Correction of inaccurate personal information
  
• Deletion of certain personal information
  
• A copy of certain personal information
  
• Information about how personal information is collected, used, or disclosed
  
• Withdrawal of consent where processing is based on consent
  
• Restriction of certain processing
  
• Portability of certain information
  
• Opt-out from certain sale, sharing, targeted-advertising, or profiling activities
  
• Management of marketing communications
  
• Management of certain cookie or advertising preferences
  
• Other rights provided by applicable privacy law
  

These rights are not absolute and may be subject to:

• Identity verification
  
• Legal exceptions
  
• Transaction and customer-service requirements
  
• Record-retention obligations
  
• Fraud-prevention and security requirements
  
• Protection of the rights of other persons
  
• Other limitations permitted by applicable law
  

We may request information reasonably necessary to understand, locate, and verify a request.

Where permitted by law, an authorized agent may submit a request on your behalf, subject to reasonable verification of the agent’s authority and your identity.

Where applicable law provides a right to appeal a decision concerning a privacy request, you may request an appeal by replying to our decision or contacting us through the information in Section 14.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

10. Marketing Communications

Where permitted by applicable law, we may send promotional emails or other marketing communications.

You may unsubscribe from promotional emails by:

• Using the unsubscribe link contained in the message
  
• Adjusting an available account preference
  
• Contacting us through the information in Section 14
  

Stopping marketing communications does not prevent us from sending communications reasonably necessary for:

• Orders
  
• Payments
  
• Shipping and delivery
  
• Customer service
  
• Account security
  
• Privacy requests
  
• Policy changes
  
• Legal or regulatory requirements
  

11. Public Content and Third-Party Services

Reviews, ratings, photographs, videos, comments, and other content submitted for public display may be visible to other users or members of the public.

Do not include payment information, identification documents, account credentials, private contact information, or another person’s personal information in publicly submitted content.

Our use of reviews and other submitted content is also governed by our Terms of Service.

The Site may contain links to or integrations with third-party websites, applications, social-media platforms, payment services, or other services.

Those third parties may process information under their own privacy notices and terms.

This Privacy Policy does not govern independent third-party practices outside our reasonable control.

12. Children’s Privacy

The Site is intended for a general audience and is not directed to children under 13.

We do not knowingly collect personal information from children under 13 without legally valid authorization.

If you believe that a child has provided personal information through the Site in violation of applicable law, please contact us so that the matter can be reviewed.

Where a higher minimum age or additional consent requirement applies under local law, we will handle the matter according to the applicable requirement.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our services
  
• Website functions
  
• Information practices
  
• Service providers
  
• Business operations
  
• Security practices
  
• Applicable legal or regulatory requirements
  

The current version and effective date will be made available on the Site.

Where applicable law requires additional notice, consent, or another procedure for a material change, the change will be handled in the manner required.

14. Company, Brand Authorization and Privacy Contact

The operator of the Site and the company responsible for the collection, use, disclosure, retention, and other processing of personal information described in this Privacy Policy is:

Hongkong Tianhong Internation Trading LTD.

Hongkong Tianhong Internation Trading LTD. is a company incorporated in the Hong Kong Special Administrative Region.

Hongkong Tianhong Internation Trading LTD. is authorized to operate this Site and conduct related business under the “Angel Kiss” brand.

For personal information processed through this Site, Hongkong Tianhong Internation Trading LTD. acts as the relevant business and privacy contact, subject to the role of Shopify, payment providers, and other service providers that may independently process personal information under their own privacy notices.

The authorization to operate under the “Angel Kiss” brand does not, by itself, make the owner of the brand or trademarks responsible for personal information processed through this Site.

Unless otherwise expressly disclosed, questions, complaints, and privacy requests relating to information processed through the Site should be directed to Hongkong Tianhong Internation Trading LTD.

Trading as: Angel Kiss

Privacy Contact: Privacy Officer

Email: contact@angelkissbag.us

Website: https://angelkissbag.us

Privacy Correspondence Address:

Room 1032, 2/F, Man Lee Industrial Building

13 Kin Hong Street, Kwai Chung

New Territories, Hong Kong SAR

This address is provided for privacy and legal correspondence only. It is not a product-return address.

Questions, complaints, or requests concerning this Privacy Policy or the processing of personal information may be sent to the email address shown above.